CONSTRAFOR HELPS M. B. KAHN STREAMLINE COI MANAGEMENT AND IMPROVE COMPLIANCE
M. B. Kahn Construction Co., Inc. is a construction company with multiple ongoing projects and a need for centralized COI management and tracking. Brad Halliday, Risk Manager at M. B. Kahn was responsible for managing COI compliance for subcontractors and had been struggling with the process for some time. "COIs have been a challenge," he said. "There's lots of back and forth communications with contractors and/or their insurance agents where the COIs were incorrect and had to go back and forth to make corrections."
Brad was looking for a software solution that could help streamline COI management and ensure compliance with company requirements. After researching multiple options, he decided to try Constrafor's COI management software. "What stood out was the flexibility and the willingness of Constrafor to engage and listen and their willingness to customize and add features that would solve our specific problems," he said.
With Constrafor's software, M. B. Kahn was able to centralize COI management and tracking across multiple projects, reducing administrative burden and ensuring compliance with company requirements. The software automates tracking and expiration notifications, ensuring that all COIs are up-to-date and compliant with company requirements.
One of the standout features of Constrafor's software is its communication and collaboration tools. The software allows M. B. Kahn to easily communicate with subcontractors and their insurance agents, ensuring that all COIs are accurate and up-to-date. This reduces the back-and-forth communication that can often be a challenge when managing COIs, and ensures that all parties are on the same page regarding compliance requirements.
In addition, Constrafor's software provides reporting and analytics tools that allow M. B. Kahn to identify areas for improvement and training in COI compliance. This helps to ensure that all subcontractors are meeting their COI requirements, reducing the risk of noncompliance and liability for the company.
Perhaps one of the most significant benefits of Constrafor's software is the ability to manage COIs on a blanket all-projects basis. This means that one COI can be used for multiple projects if it meets requirements, streamlining the process and reducing administrative burden. This feature was specifically built to meet the needs of customers like M. B. Kahn, who faced this challenge when managing COI compliance for approved subcontractors.
"The more Constrafor's software is used, the more benefit we find, because it makes the process more efficient," said Brad. "Our rate of compliance is increasing, and Constrafor gives me broader visibility into what folks in the field are seeing, so I'm able to quickly find areas where we can correct non-compliance. The software provides an extra level of collaboration across the organization in terms of COI compliance, so our efforts are not so siloed. Other teams are on board, and the more Constrafor's software is used, the more they find benefit."
Overall, Constrafor's COI management software has helped M. B. Kahn streamline COI management, reduce administrative burden, and improve compliance with company requirements. By centralizing COI management, automating tracking and expiration notifications, and providing communication and collaboration tools, Constrafor's software ensures compliance with company requirements and reduces the risk of noncompliance and liability.
Jerad Ferrell
